Expensive labour

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Offline Toffeeman

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Expensive labour
« on: August 09, 2016, 15:59:30 »
I just had my 30k mot and service on my 3 year old i10. I needed 2 tyres which is fair enough. The tyres were £36.50 each but to fit them was £26 and the tracking cost a whopping £65. With the vat on top to fit 2 tyres and tracking cost £196.80. Probably could have got all that done for £100 at kwik fit. I was also convinced by the service staff on the phone that the pollen filter needed replacing and aircon recharge but after paying up saw it was only a recommendation on service check sheet and not really necessary. Total bill for mot service and 2 tyres £455!

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Offline Ruperts Trooper

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Expensive labour
« Reply #1 on: August 09, 2016, 17:03:38 »
For less than the £65 you could have had full 12-axis laser alignment done - including any adjustments - IMO, no-one should ever pay £65 for "tracking".
2015 VW Touareg 3.0TDI SE
2014 Hyundai i30 1.4 Active
2016 Skoda Octavia Estate 2.0TDi SE-L
2011 Hyundai Santa Fe 2.2CRDi Premium Auto 7-seat - now sold - BT60ZPK

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Offline Toffeeman

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Expensive labour
« Reply #2 on: August 09, 2016, 17:52:26 »
I think I may contact customer services and find out why they charge so much.

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Offline BrendanP

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Expensive labour
« Reply #3 on: September 18, 2016, 11:50:09 »
My i30 failed it's 1st MoT on front tyres, my dealer fitted a pair of Hankook Ventus Prime 2 for about £125 all-in. Slightly more than my usual tyre place  but not worth quibbling about. If someone gives me a price for tyres I will assume that includes everything, tyre, fitting, new valve,balancing, VAT. Front tracking shouldn't cost more than £30, last time I got it done by National Tyres that had 50% off. Since then, I always inspect my tyres before taking it for MoT, including taking photos. If they fail the tyres during MoT, insist on looking at them yourself first.

When I took my previous car for MoT, they flagged up deteriorating CV boots as an advisory, giving me a price for changing them, which I declined. When I checked them myself, they were in perfect condition. They haven't been flagged up as a fail or advisory on any of the subsequent 5 MoTs. Some garages rely on owners not bothering to check basic stuff like this.

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Offline Piskoty

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Expensive labour
« Reply #4 on: September 19, 2016, 13:42:18 »
For reference, Hyundai dealer in Weybridge charge £275 for a full-service of i20. I think that's a lot for oil, filters and a quick eye-ball.
Also, trade-in price wasn't affected by Dealer FSH so silly me for doing it.
i20 Active 1.2 5dr - Diamond Black (62 plate)

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Offline kingo800

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Expensive labour
« Reply #5 on: September 19, 2016, 19:15:59 »
As a rule I never, ever get tyres from a Dealer, you will get fleeced on price - always go to a good tyre seller.

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Offline Piskoty

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Expensive labour
« Reply #6 on: September 26, 2016, 22:47:20 »
Here's another one from the same (Hyundai) dealer, £166 to replace one, single shock-absorber!
i20 Active 1.2 5dr - Diamond Black (62 plate)

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Offline Piskoty

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Expensive labour
« Reply #7 on: September 27, 2016, 17:03:59 »
Retracted, they acknowledged it's still covered under warranty but should be a warning to those considering purchasing near the end of the Warranty Period (and for me with only one year of it left!!!)
i20 Active 1.2 5dr - Diamond Black (62 plate)

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Offline streetfighter1100

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Expensive labour
« Reply #8 on: October 04, 2016, 23:32:59 »
You should never get tyres from a main dealer or get tracking done, as while they are working on your car you are still paying their hourly rate on top of your parts. If you go to a tyre shop, you only pay for the tyres. they make enough money on the tyres to be able to fit them for free.